E2E Product Management

Parkar provided E2E Product Management Services to a leading Internet Infrastructure Service Provider enabling it to lower Total Cost of Ownership & Value Realization.

SUMMARY

Parkar reduced the incumbent cost by 20% and reduced time to deployments by 50%, by Industry Best Practices of CI/CD for multiple product lines of an internet infrastructure services provider by taking E2E ownership of Products and streamlining the product lifecycle using DEV/QA/DEVOPS best practices.

Parkar reduced the incumbent cost by 20% and reduced time to deployments by 50%, by Industry Best Practices of CI/CD for multiple product lines of an internet infrastructure services provider by taking E2E ownership of Products and streamlining the product lifecycle using DEV/QA/DEVOPS best practices.

CLIENT PROFILE

A leading Internet Infrastructure services provider with deep penetration across geographies and providing sub-second performance to customers, offers wide range of services around DNS infrastructure. The client approximately handles 40% of DNS traffic around the world.

BACKGROUND

With intense competition due to consolidation of operations, rapid advances in technology, flatter pricing structures and rapidly changing consumer preferences; the Internet Backend Services industry is witnessing intense competition. This has compelled the client to constantly evolve its products and services to stay competitive in the industry, which has intensified their margin pressures.

The client saw the need to enhance the product lifecycle management to improve their services to customers. They also intended to reduce the Total Cost of Ownership and ensure that the long running projects were delivered efficiently.

PARKAR SOLUTION

Parkar came up with an evolving road map keeping in focus the “Steady-State & E2E Ownership” for the client. Parkar followed a phase wise approach towards product transformation as per the road map. Each phase in Parkar’s Product Transformation Framework was having a sensible quality gate associated with it to keep the communication with client side transparent and to keep all stakeholders informed on progress.

Discover Phase

Defined the product management and governance related processes (Engineering processes, Key metrics).

Steady-State Phase

Identified and analyzed gaps in the current processes, replenishing them with integrated product lifecycle framework along with introduction of Dev/QA/DevOps/Agile best practices.

Transformation Phase

Aligned with the business leadership and started working on as well as actively curating the product roadmap to deliver value to the client.

Key differentiators:

  • We are agile to the core and lean in practice.
  • Innovative ideas excite us. Cutting-edge technologies fuel us.
  • A-T-C, Automation to the Core, be it DevOps or test automation, we reduce the time taken and free resources to focus on more impactful work.
  • Extreme Programming & Test Driven Development
  • Sustainable Pace
  • Full-stack Engineers
  • Building low-fidelity prototypes with high-fidelity components

BUSINESS VALUE DELIVERED

Parkar ensured a culture of continuous product improvement and thus helped our client to maintain an edge in an extremely competitive space. Parkar’s innate understanding of product lifecycle transformation has resulted in improvements resulting in a seamless end to end product lifecycle management for the client, resulting in superior client experience as summarized below:

  • Aggressively reduced the product backlog, improving the stability of applications and performance thereof.
  • With the adoption of integrated DevOps practices application deployments was moved to a more versatile cloud ecosystem and implemented push button deployments using CI/CD best practices reducing the application deployment overhead by 50%.
  • Achieved higher process acceptance, resulting in standardization and consistency in project execution.
  • The active automation adoption across functions reduced the incumbent cost to client by 20% hence contributing in the business growth.

© 2017 Parkar Consulting Group

info@parkar.consulting

1844 8246 686